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For international orders, we use DHL international express mail service. Some remote areas will use EMS or other express services, and the final cost may get increased. Usually,goods will be shipped out within 1-3 days after receiving the order.
Cancellations: Should you wish to cancel your order, you must contact us immediately. Majority of orders are dispatched within 1-2 days from the order date. Shipped orders cannot be cancelled. Returns in the unlikely event of manufacturing faults, we would replace/repair the products at no cost to the customer. To return an item, you must email us and inform us of the reason. We will then provide you with further instructions. Goods must be returned within 7 days of receipt date - unworn and contain all the original packaging and labels. We will credit your original method of payment. All shipping costs associated with the return of goods are the responsibility of the consumer.
Exchanges: To exchange a product, please immediately contact customer service via email, What’sapp or Instagram and inform us of the reason. We will then provide you with further instructions. The goods can be exchanged within 7 days of the receipt date provided they are unworn and in the original condition with all the original packaging and labels .When returning an item for an exchange, please ensure that your name, address, phone number and instructions are clearly indicated. All shipping costs associated with the exchange of goods are the responsibility of the consumer.
Mon-Sun : 11am to 8pm (New York Time)
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